Mint Mobile runs on an amazeballs GSM network. This means your phone must be compatible with the GSM network to get Mint service. Use our handy tool to check your phone compatibility.
Your phone must be unlocked to get Mint Mobile service. If you aren’t sure if your phone is unlocked, the most reliable way to find out is by calling your current *cough* expensive carrier.
If you’re still making payments on your phone with your current carrier, you will have to pay off the remaining balance before bringing your phone to Mint. Once your phone has been fully paid off, your carrier is legally obligated to unlock your phone for free.