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How do I transfer (port) my phone number to Mint Mobile?

To transfer—or port—your phone number during activation, you’ll need to authorize the release of your number to Mint Mobile. To do this, you will need:

  • Your account number from your former carrier. Your account number can be found on your billing statement, or acquired by contacting your provider’s customer service department.
  • The corresponding password, pass code or PIN code number.
  • The zip code associated with the account.

There is no fee associated with transferring your number.

Please remember that your phone number transfer can take up to 48 hours to complete. If you have any questions regarding your port, email Once the number has been successfully transferred, we will we send you an SMS and confirmation email.