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What is Mint Mobile’s return policy?

All of our 3-, 6- and 12-month plans feature a 7-Day Money Back Guarantee for all purchases made directly from Mint Mobile. Cancel your service for any reason within 7-days of activation and we will refund you the full purchase price and any associated taxes and fees. Shipping is not refundable.

Mint Mobile will honor returns for unused SIM cards within 10 days of purchase. It must be returned in its original unopened packaging and the SIM card must not be activated (condition counts—we aren’t called Mint for nothing).

For our phone return policy, please contact returns@mintmobile.com.