Once you’re ready to make it official, all you need to do is select which plan fits your needs and upgrade your plan directly in the Mint Mobile app. To transfer your current phone number to Mint, simply select the option ‘Transfer My Number’ when you purchase your plan.
Here are a few things you will need from your old carrier:
1) Your current account number. This can be found on your billing statement, or just hit them up to get it.
2) The corresponding password, pass code or PIN code number.
3)The billing address associated with the account.
We’ve also got a helpful video to walk you through it!
If you forget to transfer your number during this activation process, no worries. Just call Care team and they will help you transfer your number to Mint.
Note: Most transfers complete in a few hours, but if your information is submitted incorrectly, your phone number could take up to 48 hours to complete and landlines can take up to 5 business days. If you have any questions regarding your transfer, call customer support at 800-683-7392 or chat with us at mintmobile.com/chat.
Once the number has been successfully transferred, we will we send you a text and email confirmation. Aight? FYI, Mint does not charge a fee for transferring your number, but your less-cool, old school carrier might.