To transfer your current phone number to Mint, simply select the option ‘Transfer My Number’ during activation. We suggest prepping before activation as you’ll need some information from your old carrier:
-Your account number from your former carrier. Your account number can be found on your billing statement, or you can hit up your provider’s customer service department.
– The corresponding password, pass code or PIN code number.
– The billing address associated with the account.
Unfortunately, once a plan is activated we can’t transfer your number to your current Mint account. So make sure you do it at activation.
Note: Usually the transfer process is pretty quick, but sometimes it may take up to 48 hours to complete and landlines can take up to 5 business days. If you have any questions regarding your transfer, call customer support at 800-683-7392 or chat with us at mintmobile.com/chat. Once the number has been successfully transferred, we will we send you an SMS and confirmation email.
FYI, Mint does not charge a fee for transferring your number, but your less-cool, old school carrier might.