How are MINTech Advisors different from Mint Care Agents?

With MINTech Advisors, you get white-glove customer service with just a quick call. MINTech Advisors also act as your VIP wireless experts and can help with any of your wireless needs such as providing one-on-one troubleshooting, ongoing savings advice, phone tips and more. We’ll also keep an eye out for any red flags on your account to keep your Mint Mobile experience as smooth as possible.

These specialists are a trained group of MINTech Advisors who are available to help you with any of your activation needs. This may include activation your new plan, canceling with your old carrier (including jumping on the phone with you and Verizon or AT&T), bringing your existing number to Mint, installing your SIM card, and more.

Mint Care Agents are our knowledgeable and reliable customer service representatives that can help you out with all things Mint. No matter what troubles you’re having, our Care Agents are solution oriented experts and available to help over the phone or in the Chatbot.