I’m trying to return a phone I bought through Mint but my login isn’t working. What can I do? For phones purchased on phones.mintmobile.com, a new account was created at checkout (note: this password may be different than your normal Mint Mobile login when using the Mint Mobile app). Please use the login created at checkout to submit a return. If you’re having trouble remembering the password for your account, try submitting a new password request here. Notice: JavaScript is required for this content. RELATED ARTICLES What should I do if I'm having trouble with a phone I purchased from Mint? Phone protection from Allstate How does Mint's phone trade-in program work?