Why does my new phone come in a Mint-branded box and not the original manufacturer’s packaging? Rather than the original manufacturer’s packaging, your new phone was shipped to you in a special Mint Mobile box because it’s minty fresh. All parts and accessories are still included–just like you ordered. Notice: JavaScript is required for this content. RELATED ARTICLES How do I return a phone purchased from Mint? Can I get a new phone with Mint Mobile? I'm trying to return a phone I bought through Mint but my login isn't working. What can I do?