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MAKING YOUR LIFE EVEN MINTIER
WITH NEW FEATURES

Here’s what we’re adding to your Mint experience. Best of all, you just need to be on iOS 12.0 or above to access them. Easy peasy!

AUTOMATIC DATA SETTINGS

From now on, your data and MMS settings will be configured automatically, even when you update your iOS! No more manually entering long confusing bits of code to keep your settings up to date for group and picture texts.

VISUAL VOICEMAIL

Our iOS customers have been asking for visual voicemail for a while—and now we have it! You can access visual voicemail via the voicemail tab on your dialer.

WIFI CALLING & TEXT

Now you can talk over a WiFi network, which means you no longer have to rely on network coverage alone for your calling and texting needs. Got access to WiFi? You’re good to go!

VoLTE ENABLED CALLING

VoLTE (aka Voice Over LTE) lets you connect calls over the LTE network. That’s fancy talk for better quality and faster connection times for your calls!

HOW IT ALL WORKS

All iOS users with iPhone 5s and above will get access to these features, but how you get them depends on your current operating system update.

iOS 12.0 OR HIGHER

  • You may receive a notification from Apple to update carrier settings
  • If you do not receive a notification, you can trigger it at any time by going to Settings > General > About
  • Once your Carrier Settings are updated, you will have access to the new features

iOS LOWER THAN 12.0

  • You must update your iOS to 12.0 (or higher if applicable)
  • Then trigger your Carrier Settings notification by going to Settings > General > About
  • Once your iOS and Carrier Settings are updated, you will have access to the new features

OKAY, THEN WHAT?

Your APN settings will kick in automatically, but you’ll want to check that the following features are enabled and ready to go before using:

HOW TO SET UP:

VISUAL VOICEMAIL

Sounds weird, but your voicemails won’t immediately appear in your Visual Voicemail screen, even if you currently have messages in your inbox. They will appear once you get a new message, so we recommend you leave yourself a message after updating your Carrier Settings.

WIFI CALLING & TEXT

You can enable WiFi Calling & Text by updating your phone settings. Just go to Settings > Phone > WiFi Calling

VoLTE ENABLED CALLING

You can enable VoLTE by updating your phone settings. Just go to Settings > Cellular > Cellular Data Options > Voice Data

FAQ

Carrier Bundle FAQ

What if my device doesn’t support iOS 12.0?

If you’re using an older iPhone model that can’t support iOS 12.0, you unfortunately won’t have access to the above features. That doesn’t mean you can’t still use your device with Mint’s service. Please refer to the below instructions for configuring your Data & MMS Settings and accessing your voicemail.

Setting Up Your Data for iPhone

  1. Select the Settings icon on your homescreen.
  2. Select the Cellular menu option in the first section of the menu.
  3. Ensure that the Cellular Data and Enable LTE are both enabled.
  4. Select the Cellular Data option and enter the following information into the fields:

Cellular Data
APN – alpha
Username – (leave blank)
Password – (leave blank)

MMS

APN – wholesale
Username – (leave blank)
Password – (leave blank)
MMSC – http://wholesale.mmsmvno.com/mms/wapenc
MMS Proxy – (leave blank)
MMS Max Message Size – 1048576
MMS UA Prof URL – http://www.apple.com/mms/uaprof.rdf

  1. Restart your iPhone.

Accessing Your Voicemail

To access your voicemail, press and hold the number 1 on your phone’s keypad, or dial 855-616-9530. To reset your voicemail password, type #PWD# on your keypad and hit “Send.”

How do I set up VoLTE?

You can enable VoLTE by updating your phone settings. Just to go to Settings > Cellular > Cellular Data Options > Enable LTE and select Voice & Data.

Note for iPhone 5S users: unfortunately, VoLTE is not available on this model iPhone.

How do I set up Visual Voicemail?

Your voicemails won’t immediately appear in your Visual Voicemail screen, even if you currently have messages in your inbox. They will appear once you get a new message, so we recommend you leave yourself a voicemail message after updating your Carrier Settings.

How do I check what version of iOS I am on?

To make sure you are on the 12.0 version or above, go to Settings > General > About and check under Version.

How do I enable WiFi Calling & Text?

You can enable WiFi Calling & Text by updating your phone settings. Just go to Settings > Phone > WiFi Calling.

Which devices can support iOS 12.0?

iPhone models 5S, SE, 6 and up are capable of installing iOS 12.0. Older models, aren’t compatible with 12.0, and therefore won’t be compatible with these new features. This includes the iPhone 5, 5c, 4S and below.

How do I update my iOS?

It’s a snap: go to Settings > General > Software Update.

How do I know if I have activated the updated features?

Go to Settings > General > About and check under Carrier; it should say Ultra/Mint Mobile