5G • 4G LTE DATA
Customers using >35GB/mo will experience lower speeds. Videos stream at 480p.?
Because everyone having to change your contact info is a pain
If it’s unlocked, compatible with our service and makes you happy…we’re good with it
Because it’d be weird if we only had 62 blocks wide coverage
If you use all of your data, no worries, we don’t charge overages or ever cut you off. If you finish all your data for the month, data speeds will slow.
SIM stands for Subscriber Identity Module, and it’s a removable card inside your cell phone that stores data unique to its user. Basically, it tells your wireless provider who you are, and it’s the thing that allows you to connect to their network. Without it, you can’t access your data or make phone calls, you’d just be rolling with WiFi.
Since the SIM card holds your identifying info, you can easily move it from phone to phone to access the same network and the same phone number. But we won’t tell if you still hit people with a, “new phone who dis?”
SIM cards come in three different sizes: Standard (Mini), Micro, Nano. To make life easy, some awesome carriers (ahem, like us) provide a 3-in-1 SIM card, which means we give you a triple cut SIM and you pop out the size that fits your device.
A few notes on sizes:
Standard (Mini) SIMs fit older devices like iPhones up to the 3GS model or Samsung Galaxy S
Micro SIMs fit devices circa 2012-2013 like the iPhone 4s or Samsung Galaxy S5
Nano SIMs fit the new guys like iPhone 5 and above or Samsung Galaxy S6 and above
“Great Coverage and Incredible Service”
“Quick and Simple Process”
“Reliable and Inexpensive”
“Amazing Mobile Plan for an Amazing Price!”
Our Unlimited plans include:
– Unlimited data (first 35GB at 5G • 4G LTE speeds)
– Unlimited talk and text
– Free calling to Mexico and Canada
– Plus 5GB of mobile hotspot that renews every 30 days
Unlimited plans start at just $30 bucks per month with our 3 month intro offer for new customers. For more details check out mintmobile.com/plans/
Note: video streams at SD/480p definition.
All of our full plans and Starter Kits feature a 7-Day Money Back Guarantee for all purchases made on mintmobile.com or using the app. You can cancel your service for any reason within 7 days of activation and we will refund you 100% of the purchase price, including any fees and taxes. Shipping is not refunded.
Got an unused SIM card? We’ll honor returns for these within 10 days of purchase. It must be returned in its original unopened packaging and the SIM card must not be activated (condition counts—we aren’t called Mint for nothing).
Yep. All plans include the Mobile Hotspot feature at no extra charge. The data you use just pulls from your monthly 5G • 4G LTE amount. All you need is a hotspot capable phone.
Reminder: Mobile hotspot is limited to 5GB for Unlimited plans.
After you have tried our service and know what data plan is right for you, then you can choose the length of plan depending on how clever you want to get; 3, 6 or 12 months.
Mint Tip: You can lock in our introductory 3-month pricing by renewing for 12 months.
Log into your account at mintmobile.com/login anytime to view our available plans and pricing.
You can’t change the duration of your current plan once it has started. You can, however, set up a new duration to automatically renew at the end of your current plan by logging into your account at mintmobile.com/login.
Sure can. Purchase up to 4 plans per order. Each plan requires a new activation. So give it your friends and family – share the best deal of the year
At Mint, we don’t hide our fees in our plans—we break them out so you know exactly what you are paying.
Subtotal: Cost of the plan chosen.
Regulatory Recovery Fee: The Regulatory Recovery Fee is assessed to help recover Mint Mobile’s administrative costs to comply with various federal and state programs. Please refer to our Terms and Conditions for additional details.
Telecom Tax: This includes any federal, state, county, city, or district taxes that are applicable to the retail sale of prepaid wireless communications services in your zip code.
Shipping & Handling: Depends on shipping option chosen at checkout.
NY PSCS: The Public Safety Communications Surcharge is a state-imposed surcharge collected on the retail sale of prepaid wireless communications services in the state of New York.
CA MTS Surcharge: Between 1/1/2016 and 12/31/2018, the Prepaid Mobile Telephony Services (MTS) Surcharge was collected from California-based consumers on the purchase of prepaid wireless service. It included a combination of certain taxes, fees, and other surcharges, as mandated by the state of California. Effective 1/1/2019, it is no longer applicable. Please go to https://www.mintmobile.com/ca-mts/ for more info on the replacement of the Prepaid MTS Surcharge.
Short answer: You choose.
Long answer: All Mint Mobile plans allow you to choose how much 5G • 4G LTE data you need each month—4GB, 10GB, 15GB or Unlimited data. When you hit your data limit, we don’t cut you off, we just slow it down. If you need more data, then you can do a one-time data purchase of either 1GB or 3GB in your account (not available on an Unlimited plan). Or if you find you are hitting the limit each month, simply upgrade your plan to the next data level at any time.
Your Mint service starts from the time that you activate your plan. Mint Mobile SIM cards can be activated up to 45 days after you receive your SIM.
If the phone is still locked, it will not be able to be used on other services. If unlocked, it can be used on any service with compliant hardware (eg. some devices are GSM or CDMA only).
Sure you can. You have up to 45 days from your plan purchase date to activate your SIM card. Don’t worry we will let you know before we deactivate it. If you need more time then please call customer support at 800-683-7392 or chat with us at mintmobile.com/chat.
You can check your monthly data usage at any time in the app or at mintmobile.com
If you are using less data each month than is included in your plan, then you can downgrade your data at the end of your current plan.
If you find yourself maxing out each month, or adding additional data, then you can upgrade to the next data plan at any time. You just pay the difference.
See Infrequently Asked Questions