Yes, you can request a new number during the SIM card activation process. You will need to enter your ZIP code and choose the option, “Get a new number.” A new number will auto generate based on the ZIP code and availability in your particular area code.
Any resemblance your new number bears to the geographical coordinates of the Lost City of Atlantis is purely coincidental.
With our Bring Your Own Phone (BYOP) program, you can easily get Mint Mobile service on your current device. Just switch out the SIM card and presto.
Compatible BYOP devices include:
– Most unlocked, GSM-network phones
– Unlocked AT&T, T-Mobile, Cricket Wireless, Simple Mobile, and Straight Talk phones
– Most phones with a SIM card
You may need to hit up your carrier to unlock your phone.
If you’re still not sure if your phone will work with Mint Mobile, visit willmyphonework.net. Once there, enter your phone’s brand and model, U.S. for country and, under “Carrier,” choose our partner company, Ultra Mobile. (This, however, does not guarantee if the device is unlocked or that the phone will work with our service).
The IMEI is the serial number that uniquely identifies your mobile phone. In the event that your phone is lost or stolen, reporting the IMEI will completely block service to the phone. To access your phone’s IMEI for your own personal records, please dial *#06# on your phone’s keypad. The IMEI will be displayed on the screen.
If you’re on a prepaid or pay-as-you-go plan, your phone is probably unlocked; however, if you’re on a two-year contract or something similar, your phone is probably carrier-locked until you finish paying it off.
The most reliable way to determine whether or not your phone is unlocked is by calling your current carrier and asking them to verify your phone’s status. You will most likely need to provide your account password (if applicable) and your phone’s IMEI number. You can find this on most phones by dialing *#06# on your keypad.
Phones need to be unlocked prior to activating your Mint Mobile service.
Unfortunately, no. You need to transfer your number over at time of activation.
Head to our phones shop at mintmobile.com/phones to pick out your shiny new toy.
If your phone is GSM and accepts a SIM card, then your phone is most likely unlocked. If you want to double check, try contacting your current carrier to check if your phone is unlocked.
When you are shopping for a new phone, there are a few things you want to look for to make sure you’ll get the most awesome experience on Mint. Check that it is 4G LTE compatible, and is VoLTE friendly. You might want to think about getting a 5G compatible phone, though it is not essential to work on our network.
If the phone has bands 2, 4, 12 and 71, then that is ideal.
Super easy, we have a tool for that. Head over to our Bring Your Own Phone page, and enter your IMEI number (your phone’s ID – we give you instructions on how to find). We can then tell you if we are Mint to be or not.
The older your phone, the less likely it supports 4G LTE and VoLTE which is needed to work on Mint’s network. If you are not sure if your phones supports 4G LTE and VoLTE, then we have an easy to use tool that allows you to check. Head to Bring Your Own Phone page by clicking here, enter your IMEI number (we give you instructions on how to find). We can then tell you if we are Mint to be or not.
If you checked your phone using our compatibilty tool, and found that your phone won’t work on Mint, then we have a fox ton of Android and iPhones available on mintmobile.com/phones. All of these phones support 4G LTE and VoLTE, and work perfectly with our network. Even bettter you can find some starting at under $100. If you have any questions then call or chat with our care humans and they will help you out.