All of our plans carry an unconditional 7-Day Money Back Guarantee. So try us out – if we’re not your style, let us know within 7 days of activation for a full refund (minus S&H). Please allow 10 business days to process your return. Full details can be viewed in our official Terms and Conditions.
Complete the form below and our Customer Care team will process your refund. Remember, you must submit within 7 days of activation to qualify. Only available to new customers.
Mint Mobile Starter Kits
At any time during your Mint Starter Kit Trial, you may either: (i) convert to a full Mint Mobile service plan and receive $5.00 off your selected Mint Mobile service plan; or (ii) request a full $5.00 refund from https://www.mintmobile.com/return-policy/ or by calling a Mint Customer Care agent at 213-372-7777. Your Mint Starter Kit Trial SIM cards will be deactivated after approval of your refund, which will be processed within seven (7) calendar days. Mint Mobile will only issue refunds for purchases of the Mint Starter Kit Trial made through the Mint Mobile app or at mintmobile.com/free. Your Mint Starter Kit Trial SIM card will be deactivated on your request for a refund of the $5.00 purchase price for the Mint Starter Kit Trial, which must be requested within seven (7) calendar days after activation of your Mint Starter Kit Trial. The Mint Starter Kit Trial offer is subject to change. Visit mintmobile.com/free for all other terms and conditions of service.