Return Policy

All of our plans carry an unconditional 7-Day Money Back Guarantee. So try us out – if we’re not your style, let us know within 7 days of activation for a full refund (minus S&H). Please allow 10 business days to process your return. Full details can be viewed in our official Terms and Conditions.

NOT WORKING OUT? NO HARD FEELINGS.

Complete the form below and our Customer Care team will process your refund. Remember, you must submit within 7 days of activation to qualify. Only available to new customers.

You may request a refund and cancel your new Mint Mobile service activation for any reason within seven (7) calendar days of activation, and we will refund the full purchase price and any associated taxes and fees, as long as you: (i) have purchased a Mint Mobile plan on Mintmobile.com or directly from Mint Mobile; and (ii) complete our refund request form located at www.mintmobile.com/return-policy (collectively, the “7-Day Money Back Guarantee” or “7-Day Risk-Free Trial”). You are not required to physically return the SIM Kit in order to cancel your new service activation. Refunds will be processed within ten (10) business days after you contact us.