At Mint, we don’t hide our fees in our plans—we break them out so you know exactly what you are paying.

Subtotal: Cost of the plan chosen.
Regulatory Recovery Fee: The Regulatory Recovery Fee is assessed to help recover Mint Mobile’s administrative costs to comply with various federal and state programs. Please refer to our Terms and Conditions for additional details.
Telecom Tax: This includes any federal, state, county, city, or district taxes that are applicable to the retail sale of prepaid wireless communications services in your zip code.
Shipping & Handling: Depends on shipping option chosen at checkout.
NY PSCS: The Public Safety Communications Surcharge is a state-imposed surcharge collected on the retail sale of prepaid wireless communications services in the state of New York.

CA MTS Surcharge: Between 1/1/2016 and 12/31/2018, the Prepaid Mobile Telephony Services (MTS) Surcharge was collected from California-based consumers on the purchase of prepaid wireless service. It included a combination of certain taxes, fees, and other surcharges, as mandated by the state of California. Effective 1/1/2019, it is no longer applicable. Please click here for more info on the replacement of the Prepaid MTS Surcharge.

Per month, baby! So stream away—it comes back.  For example, if you buy a 12-Month, 12GB Mint plan, you will get 12GB of 4G LTE data (with unlimited data at lower speeds) each month, for the 12 months. Any unused data does not roll over, though. It resets at the end of your data cycle.

After you have tried our service and know what data plan is right for you, then you can choose the length of plan depending on how clever you want to get; 3, 6 or 12 months.

Mint Tip: You can lock in our introductory 3-month pricing by renewing for 12 months.

Log into your account at mintmobile.com/login anytime to view our available plans and pricing.

Hungry for data? Why wait? You can purchase more data via two ways:

1. Message UPDATA to 6700 and follow the instructions. You will need to have money in your Mint Mobile wallet to make this purchase.
2. Add more 4G LTE data by logging into your account at mintmobile.com/login and clicking UpData

If the phone is still locked, it will not be able to be used on other services. If unlocked, it can be used on any service with compliant hardware (eg. some devices are GSM or CDMA only).

Short answer: You choose.

Long answer: All Mint Mobile plans allow you to choose how much 4G LTE data you need each month—3GB, 8GB or 12GB. When you hit this limit, we don’t cut you off, we just slow it down. If you need more data, then you can do a one-time data purchase of either 1GB or 3GB on the UpData section of your account. Or if you find you are hitting the limit each month, simply upgrade your plan to the next data level at any time.

Need help figuring out how much juice you can get out of your monthly data check out our blog.

Your Mint service starts from the time that you activate your plan. Mint Mobile SIM cards can be activated up to 45 days after you receive your SIM.

Sure you can. You have up to 45 days from your plan purchase date to activate your SIM card. If you need more time then please contact our support team at support@mintmobile.com or call us at 800-683-7392.

Yep. Purchase up to 4 rate plans per order. Give it your friends and family to share the love.

Yep. You you can upgrade your 4G LTE data size mid-cycle by paying the difference between your current plan and the upgraded plan. You are also able to set the change to occur when your current plan ends. You cannot switch down data mid-cycle, though.

Yep. All plans include the Mobile Hotspot feature at no extra charge. The data you use just pulls from your monthly 4G LTE amount.  All you need is a hotspot capable phone.

You can’t change the duration of your current plan once it has started. You can, however, set up a new duration to automatically renew at the end of your current plan by logging into your account at mintmobile.com/login.

All of our full plans and Starter Kits feature a 7-Day Money Back Guarantee for all purchases made on mintmobile.com or using the app. You can cancel your service for any reason within 7 days of activation and we will refund you 100% of the purchase price, including any fees and taxes. Shipping is not refunded.

Got an unused SIM card? We’ll honor returns for these within 10 days of purchase. It must be returned in its original unopened packaging and the SIM card must not be activated (condition counts—we aren’t called Mint for nothing).

True story: the most common fix for issues with data connection, text messages and domestic and international calling is simply turning your phone off and then back on.

You can also try removing and reinserting your Mint Mobile SIM Card. This essentially re-registers your phone in the mobile network. This will help you with problems related to data connection, text messages and domestic and international calling.

If you continue to experience issues, contact our support team at support@mintmobile.com.

On iPhones: Your voicemails won’t immediately appear in your Visual Voicemail screen, even if you currently have messages in your inbox. They will appear once you get a new message, so we recommend you leave yourself a voicemail message after updating your Carrier Settings. Tell yourself how stoked you are about your new savings!

On Androids: To access your voicemail, press and hold the number 1 on your phone’s keypad, or dial 805-637-7456. To reset your voicemail password, type #PWD# on your keypad and hit “Send.” To record a greeting that doesn’t make you want to cringe, you’re on your own. Certain Android users can leverage native visual voicemail on their device.

For non-native-VVM Android devices, we recommend you download a third-party app.

If you have any questions our team of customer care humans can help you out.

On an iPhone:

Go to Settings on your phone.
Select Cellular Data, then Personal Hotspot.
Turn on your hotspot.

On Android phones:

Go to Settings on your phone.
Select Connections or Networks.
Choose Mobile Hotspot and Tethering.
Turn on your hotspot.

It may differ on different Android devices, so if the above instructions don’t work, give Google search a try.

Unfortunately, Mint Mobile is not capable with wearables like Apple Watches.