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We’re clearing a few things up, so you can make the switch to Mint in full confidence.
We’re like a bad day of fishing…there is no catch. While overpriced wireless companies are out there charging you more, we simply choose to make saving you money on wireless literally our business by offering wireless in bulk (in 3, 6, 12-month plans) with flexible data options. No stores, no salespeople and no extra overhead. Just more wireless savings for you.
“Great service and the cost is amazing.”
When you first sign up for Mint, you’ll get the 3-month New Customer Offer, which gives you our lowest rates. After the 3 months are up, you can renew onto a 12-month plan to enjoy the same savings. No matter which plan you choose, you’ll pay for everything up front, meaning you won’t have a monthly bill. And the more months you buy, the more you save.
Let us repeat that. We run on the T-Mobile Network, the nation’s largest 5G network that covers over 98% of Americans. Plus, the 4G LTE network connects you to 99% of Americans. So yes, the reliable, fast coverage you expect is gonna be there. And just to make sure, you can check your coverage below.
"I should have switched to Mint Mobile long ago. I am having zero problems. Great service, and it was easy to switch from my previous carrier.”
Unlike a wireless store, you won’t ever have to wait in line for 2 hours to finally talk to someone who can help you. Our friendly Care team is seriously amazing and can answer any and all questions you have in under 2-minutes of wait time on average. 96%+ of Mint users are highly satisfied with the customer service they receive*, so we’ve definitely got your back.
There’s even a f*! ton (we said fox) of helpful resources like our chatbot, blog articles, and The Help Center if you’re more of a do-it-yourselfer. Long answer short…you won’t have a problem getting help if you need it.
*As of August 2024
As long as it’s unlocked and compatible with our 5G • 4G LTE network, you’re good to go. We’ve even made it easy to check your phone compatibility.
Oh, you were just kidding with the question before this…cool. Not only do we offer the latest iPhones and Android phones, we also have lower priced, not-quite-the-latest-but-still-awesome models for your purchasing pleasure. You can either buy a new phone outright, or pay for it monthly if you qualify for our financing options. And since the cost of our plans are already so low, getting the phone you want is, like, really easy. See for yourself by checking out our latest phone deals.
It only takes a few minutes to switch to Mint and you can do so right in the Mint Mobile App. We even have videos to walk you through everything. You just need your phone, a SIM card (either eSIM or physical SIM card) and a couple bits of info from your current carrier if you want to bring your number over to Mint too.
Those “couple bits” of info are:
If you want to go full no-pain mode, you could always add Premium Activation Support from our MINTech Advisors when you purchase a plan. Your dedicated advisor will get on the phone with your current carrier to make the transfer over to Mint a breeze. Actually, a nice ocean breeze with a cheese plate and…sorry, you get it.
“Great value, it’s unbelievable how easy it was to switch from my previous service provider to Mint.”
First, your phone number can and will totally come with you to Mint. Second, the term “smartphone” is kind of a spoiler alert…meaning your phone has the brains to keep your most important information like apps, photos, etc right where it is when you make the switch. Basically, all that stuff is stored on the phone itself or in the Cloud as opposed to a SIM card, so you won’t lose it.
Now, if you’re also switching phones, you need to make sure you’ve backed everything up digitally first, so you can transfer everything to your new phone with no problems.
We have a free 7-day trial that works right on your phone without affecting your current service. Or, you can take advantage of our New Customer Offer, which is 3 months of wireless at our lowest rate. Yes, that’s like 83 days more than our trial, but it’s still technically “giving us a try” we think.
Don’t worry, if you’re on a lower plan and you need more data, you always have the option to add more or just upgrade to a higher data plan and pay the difference. We also have cool data quizzes and plan generator things that will let you know where you need to be data wise before you select your monthly plan. Not only that, we also show you how much data you’re using each month and will recommend switching to a lower plan if it makes more sense (and cents) for you.
In fact, sorry to get all corny, but we just want you to be happy…seriously. We do have a 7-day return policy that starts on your activation date to give you some time to decide though. And if you’re looking for more proof/assurance type stuff, some pretty well-known industry peeps threw some awards and validation our way.