HAVE NO FEAR, answers to your common questions about Mint are here.

When you first sign up for Mint, you’ll get the 3-month New Customer Offer, which gives you our lowest rates. After the 3 months are up, you can renew onto a 12-month plan to enjoy the same savings. No matter which plan you choose, you’ll pay for everything up front, meaning you won’t have a monthly bill. And the more months you buy, the more you save.

Unlike a wireless store, you won’t ever have to wait in line for 2 hours to finally talk to someone who can help you. Our friendly Care team is seriously amazing and can answer any and all questions you have in under 2-minutes of wait time on average. 95%+ of Mint users are highly satisfied with the customer service they receive, so we’ve definitely got your back. Plus, our team of MINTech Advisors can provide Premium Activation Support if you aren’t very tech-savvy and want everything from plan activation to transferring your number done for you.

There’s even a f*! ton (we said fox) of helpful resources like our chatbot, blog articles, and The Help Center if you’re more of a do-it-yourselfer. Long answer short…you won’t have a problem getting help if you need it.

Oh, you were just kidding with the question before this…cool. Not only do we offer the latest Apple and Android phones, we also have lower priced, not-quite-the-latest-but-still-awesome models for your purchasing pleasure. You can either buy a new phone outright, or pay for it monthly if you qualify for our financing options. And since the cost of our plans are already so low, getting the phone you want is, like, really easy. See for yourself by checking out our latest phone deals.

First, your phone number can and will totally come with you to Mint. Second, the term “smartphone” is kind of a spoiler alert…meaning your phone has the brains to keep your most important information like apps, photos, etc right where it is when you make the switch. Basically, all that stuff is stored on the phone itself or in the Cloud as opposed to a SIM card, so you won’t lose it.

Now, if you’re also switching phones, you need to make sure you’ve backed everything up digitally first, so you can transfer everything to your new phone with no problems.

Don’t worry, if you’re on a lower plan and you need more data, you always have the option to add more or just upgrade to a higher data plan and pay the difference. We also have cool data quizzes and plan generator things that will let you know where you need to be data wise before you select your monthly plan. Not only that, we also show you how much data you’re using each month and will recommend switching to a lower plan if it makes more sense (and cents) for you.