Can I recycle my phone with Mint Mobile?

Got an old phone gathering dust? We can help you recycle your phone as long as you either bought it from us, or are buying a new phone from us. Follow our step-by-step guide below and we’ll help you recycle it for free. 

1. Request a prepaid return label

Give our Care Team a call at 800-683-7392 and let them know you have a phone you purchased from Mint that you’d like to recycle, or that you are purchasing a phone from Mint and you’d like to recycle your old one. Then just ask for a prepaid return label, which you will receive via email. If you don’t have a printer, visit your local USPS or FedEx location to have it printed.

2. Prepare your phone for recycling

To ensure none of your personal information is left on the phone, disable the password, perform a factory reset and remove the SIM card. 

• Factory reset erases all data from the phone
• Removing the SIM card prevents your information from being used in other phones

3. Send us your phone

Once you’ve completed these steps, just pack up your phone and send it back to us using the prepaid return label we provided.

Do I Get Credit for Recycling My Phone?

No, we don’t offer credit for recycling your phone. However, we’ll recycle or dispose of it properly, and it won’t cost you a dime.