How do I return a phone purchased from Mint? Easy-peasy. Return your phone inside its original box with all the parts, accessories and documentation within 7 days of the original request. And if your new phone came damaged, please submit a return request within 3 days of the phone’s delivery. Notice: JavaScript is required for this content. RELATED ARTICLES What should I do if I'm having trouble with a phone I purchased from Mint? Can I get a new phone with Mint Mobile? I'm trying to return a phone I bought through Mint but my login isn't working. What can I do?