How do I activate my Mint Mobile watch plan?

Your Mint Mobile watch plan lets your smartwatch call, text and use data on its own, even without your phone nearby. To get started with a watch plan, you’ll need an active Mint phone plan and a cellular-capable smartwatch paired to your Mint phone. 

Activation steps vary depending on your smartwatch and more specifically, how you purchased it:

• If you bought a new smartwatch from Mint, your watch plan is included with your order so you just need to set up cellular service in your smartwatch app
• If you’re bringing your own smartwatch that you bought elsewhere, you’ll purchase and activate your plan together right in your smartwatch app

Before you begin, make sure you have the following:

• An active 3, 6 or 12-month Mint phone plan (watch plans can’t be added to the 1-month CampusSIMS plan, tablet plans or Home MINTernet plans)
• A cellular-capable smartwatch
  • To check if your Apple Watch is cellular-capable, open the Apple Watch app and look for cellular as an option.
• The latest software update on both your phone and smartwatch
• Your phone, charged and nearby, with Bluetooth and Wi-Fi turned on

How to set up a new smartwatch you bought from Mint

If you bought your smartwatch from Mint, your watch plan was included in your order, so there’s nothing more to buy. If you bought it with a phone plan, be sure to activate your Mint phone plan first, then follow the instructions below for your watch plan:

In the Apple Watch app on your iPhone:

1. Pair your new watch with your iPhone and follow the on-screen instructions to set it up.
2. When given the option to Set Up Cellular, select it and follow the next steps.
3. When prompted, sign in to your Mint account.
4. Be sure to add an emergency address and agree to the terms & conditions.
5. Review and confirm that your watch plan is now active.

How to bring your own smartwatch to Mint

Bringing a smartwatch you already own to Mint Mobile? You’ll buy and activate your Mint watch plan all at once, using your smartwatch app.

First, remove any previous carriers

If your watch had cellular service with another wireless provider, that plan may still be on the watch and could cause difficulties activating the new plan, so you need to remove it first.

Removing a plan from Apple Watch:

1. Open the Apple Watch app on your iPhone.
2. Select the My Watch tab, then tap Cellular.
3. Tap the info (i) button next to your previous carrier’s plan.
4. Select Remove Plan and tap to confirm.

Then it’s time to add your Mint watch plan

You’re going to purchase and activate your Mint watch plan in that same app. 

In the Apple Watch app on your iPhone:

1. Pair your watch with your iPhone and follow the on-screen instructions to set it up.
2. When given the option to Set Up Cellular, select it and follow the next steps.
3. When prompted, sign in to your Mint account.
4. Choose your Mint watch plan and tap to confirm.
5. Add an emergency address and complete the purchase of your watch plan.
6. Review and confirm that your new Mint watch plan is now active.

Note: Your watch plan syncs up with your phone plan’s renewal period, so what you pay now is prorated for the time left on your current phone plan. Going forward, your phone and watch plans will renew together. See “What is Mint Mobile’s Watch Plan?” for full pricing details.

For more information on how to bring your Apple Watch to Mint, click here.

How do I know my watch plan is activated?

Activation may take a few minutes, but once you’re all set up you should notice the following:

• A cellular signal indicator (bars) on your smartwatch
• Your smartwatch will stay connected, allowing you to send texts, make calls and use data even when your phone isn’t nearby

How do I move my Mint watch plan to a new watch?

Upgrading to a new smartwatch? Moving your Mint watch plan to it takes just a few steps.

In the Apple Watch app on your iPhone:

1. Remove the plan from your old watch:
   1. Open the Apple Watch app on your iPhone.
   2. Select the My Watch tab, then tap Cellular.
   3. Tap the info (i) button next to your previous carrier’s plan.
   4. Select Remove Plan and tap to confirm.
2. Pair your new watch with your iPhone and follow the on-screen instructions to set it up.
3. When given the option to Set Up Cellular, select it and follow the next steps.
4. When prompted, sign in to your Mint account.
5. Review and confirm your existing Mint watch plan.

Once confirmed, your new watch should be paired and ready to go with your Mint watch plan.

What should I do if activation isn’t working?

If you find yourself having issues activating your watch plan, try these steps:

• Restart your phone and smartwatch
• Check for software updates on both
• Unpair and re-pair your smartwatch and your phone

Still stuck? Our Care team is available 5 a.m. – 7 p.m. PST at 800-683-7392 or you can consult our 24-hr Fox Bot at mintmobile.com/help-center.

How do I manage my watch plan?

You can manage your Mint watch plan the same way you manage your Mint phone plan, anytime in your Mint account online or in the Mint app. Check out our article “How do I manage my watch plan?” for more information.