How do I reset my Mint Mobile password?

If you need to reset your Mint password, you have two solutions:

Reset your password in the Mint Mobile app

1. Open the Mint Mobile app
2. Select “Login” from the home screen
3. Choose “Forgot password?” in the top right corner
4. Enter your phone number and we’ll text you a one-time verification code
   • If you don’t receive it within a few minutes, try again.
5. Enter the SMS one-time verification code to verify that you are the owner of the account
6. Enter your new password twice
7. Click “Update”

Reset your password on the Mint Mobile website

1. Go to mintmobile.com/login
2. Click “Send Password.”
3. Enter your phone number and we’ll text you a one-time verification code
   • If you don’t receive it within a few minutes, try again.
4. Enter the SMS one-time verification code to verify that you are the owner of the account
5. Enter your new password twice
6. Click “Update”

Note: If you don’t have your physical phone with you, you won’t be able to reset your password on your own, but we’re definitely here to help. 

• Chat with us 24/7 at mintmobile.com/chat or hit us up at 1-800-683-7392 between 5 am and 7 pm PT to have a member of our Customer Care Team verify your account