How do I set up call forwarding?

Call forwarding is a handy feature that lets you send people who call your phone to another number. There are a few different versions of call forwarding depending on what you’re looking to accomplish, all of which can be turned on & off through the dialer on your phone.

To forward all calls

  • Dial **21*1[the number you wish to forward all calls to]#
    • Disable all call forwarding by dialing ##21#

To forward calls only when you don’t answer

  • Dial **61*1[the number you wish to forward calls to]#
    • Disable this call forwarding by dialing ##61#

To forward calls when you’re OOS (Out of Service)

  • Dial **62*1[the number you wish to forward calls to]#
    • Disable this call forwarding by dialing ##62#

To forward calls when you’re unreachable (busy or out of coverage)

  • Dial **67*1[the number you wish to forward calls to]#
    • Disable this call forwarding by dialing ##67#