What is Mint Mobile’s 7-Day Money Back Guarantee refund policy?
All of our full phone plans and See for Yourself Kits feature a 7-Day Money Back Guarantee for all purchases made on mintmobile.com or using the Mint Mobile app. You can cancel your wireless phone plan service for any reason within 7 days of activation and we will refund you 100% of the purchase price, including any fees and taxes. Shipping is not refunded.
Got an unused SIM card? We’ll honor returns for these within 10 days of purchase. It must be returned in its original unopened packaging and the SIM card must not be activated (condition counts—we aren’t called Mint for nothing). This does not apply to SIM cards purchased from one of our national retail partners or any other store website.