What is Scam Screener?

Ever pick up a call and you’re immediately greeted by a robot voice asking you about your car’s extended warranty? Well, Scam Screener is a brand new scam call protection tool that keeps Mint Mobile customers safe from scammers like that, in addition to screening spoofed calls. 

How does it work? 

When you receive a suspected scam call, Scam Screener will allow the call to go through and automatically identify the call by displaying ‘Scam Likely’. Customers will then have the option to answer or decline. You may also see some calls labeled as Telemarketing, Nuisance and other labels so you can choose whether to answer.

In addition, Scam Screener can also catch spoofed calls because Mint’s new parent company’s network, the T-Mobile Network, reviews beyond the incoming number and tracks actual call behavior. Spoofed calls are when a caller uses false caller ID information, including a fake phone number, to pretend to be someone else. So see ya, spoofers. 

How do I turn on or turn off Scam Screener? 

Scam Screener is automatically included on all subscribers’ plans at no extra cost and can’t be toggled on or off. 

Will Scam Screener work if I’m using call forwarding? 

No, Scam Screener doesn’t work if call forwarding is being used.