What should I do if I’m having trouble with a phone I purchased from Mint? Please contact our Care team to get everything up and running again. You can reach a live care agent at mintmobile.com/chat or by calling (800) 683-7392. Agents are available 7 days a week from 5 a.m.-7 p.m. PST. Notice: JavaScript is required for this content. RELATED ARTICLES How does Mint's phone trade-in program work? How do I return a phone purchased from Mint? Can I get a new phone with Mint Mobile?