iPhones and some Samsung phones that we sell are locked to our network for the first 12 months. You can check out the Device & Service Details section of each phone page to see this information. For more info on our unlocking policy, click here.

All new phones purchased from our website come with a manufacturer’s warranty from the original date of sale, so you’re good there. 

You can’t change the duration of your current plan once it’s started. You can, however, set up a new plan duration to automatically renew at the end of your current plan by logging into your account with the Mint Mobile app or on the web. 10/10 would recommend. Learn more.

You can finance your purchase through our partner Affirm by selecting this option at checkout.

Eager to get the goods, we get it. It will depend on the shipping method you chose at checkout, bur all orders take 1 day to process. Standard orders usually arrive within 2-3 business days. Next day orders arrive the following day after processing. Visit our shipping terms and conditions for more info on our shipping policies.

You bet you can – you’ll receive an email with tracking information once your phone ships. You can also check your order status on our website.

There sure is. You can purchase insurance through our Allstate Protection plan.

Our chat bot is available to you 24/7 and our Care team is available to assist you 7 days a week from 5 a.m.-7 p.m. PST by calling 800-683-7392

You cannot shorten the length of your plan or dial down your data during your current plan. However, you can you can dial up your 5G • 4G LTE data size mid-cycle by paying the difference between your current plan and the dial upped plan. You are also able to set the change to occur when your current plan ends.

Yep, it certainly does.

This deal is only available with new Mint Mobile activations. To get the deal, you must purchase a phone from mintmobile.com/deals, a 12-month plan, and bring your current phone number to Mint. Make sure your phone number hasn’t been on a Mint account in the past 90 days.

You sure can, as long as you’re new to Mint. Once your trial ends, all you have to do is buy a phone from mintmobile.com/deals, get a 12-month plan and bring your current phone number. Act fast though, this deal is available for a limited time only.

Yep. You have up to 45 days from your plan purchase date to activate your SIM. And don’t worry, we’ll give you a heads up before it expires. If you need more time, you can contact our support team at mintmobile.com/chat or call us at (800) 683-7392.

You bet. Buy phones plus service for yourself and your favorite people. Or be that person that has multiple phones. It’s up to you. Just make sure everyone is new to Mint and brings their phone number from their current carrier.

It’s awesome – for a limited time, new customers will get Buy a phone, get unlimited for $15/mo when they purchase any phone at mintmobile.com/deals and a 12-month plan. You’ll just need to bring your phone number from your current carrier.

All phones on Mintmobile.com/deals are eligible for this offer. So go crazy.

Yup. At checkout, you can select our partner Affirm to finance the purchase.

Yep, this promotion falls under our existing Plans Return Policy and our Phone Return Policy for full terms.

Unfortunately, if you return the device, you’d have to return the Unlimited for $15/mo too. Check out our Plans Return Policy and our Phone Return Policy for full terms.

You can level up to a higher data amount at any time in the Mint Mobile app or through your Mint Mobile account on our website, but you can’t change the duration of your plan, as this offer is only for 12-month plans. Unless you’re a time traveler, of course.

To qualify for this offer, you’ll need to bring your current number from another carrier to Mint.