The Help Center Plans How do I manage my Mint Family

How do I manage my Mint Family?

So you’ve linked two or more Mint Mobile lines under one account and created a family. Now what? If you’re wondering “How do I manage my Mint Family?” then this article is for you. Keep reading to learn how you can make the most of the Mint Family you’ve created, from adding lines, sending requests (if you’re on a Secondary Line), approving requests (if you’re the Primary Line) and leaving your Mint Family if you want to do your own thing.

How to manage your Mint Family 

As the Primary Account Holder, you hold all the responsibilities. You pay for everyone’s plans, you choose who gets to be a part of your Mint Family, you decide how much data everyone gets and you approve their requests for add-ons.


  1. Log in to your account in the Mint Mobile app
  2. Select Account from the bottom right hand corner 
  3. Under Account, select My Mint Family
    • To invite someone to your family (P.S. they must already be a Mint subscriber)
      1. Select the Plus or Add button
      2. Type in a Nickname for them and enter their Mint phone number
      3. Select Send Invite
        • Mint Family requires Auto Renewal to be set up, you will be prompted to set up Auto Renewal in this step if you have not done so already.
    • Remove a member
      1. Select their phone number
      2. Click the 3 dots in the upper right hand corner 
      3. Select Remove from Family 
    • Monitor a member’s usage and add data
      1. Select their phone number
      2. Click Data Usage 
      3. Here you can select Add data and choose how many GB you’d like to add
    • Change a member’s plan
      1. Select their phone number
      2. Click Change located under Plan
      3. Select the new plan length and data amount
      4. A pop-up will appear giving you the choice to change their plan now or set it as their next plan when it comes time to renew
        • Note: You can always add more data to a plan, but can only switch to a lower data plan when it’s time to renew
    • Approve requests
      1. Requests will appear within the My Mint Family section. You’ll have 24 hours from when a request is sent to approve it
      2. Family members may request data-add ons, a Minternational Pass or wallet funds 
    • Assign another member to be the Primary Account Holder
      1. Within your My Mint Family, select the 3 dots in the upper right hand corner 
      2. Under Family Settings, click Change Primary
      3. Select who you’d like the new Primary Account Holder to be
      4. Check the box to agree to the Mint Family Terms & Conditions and click Send Invite
        • Note: If you leave your family as the Primary Account Holder, your family will be dissolved, making each member responsible for their own account. To avoid this, assign another Primary Account Holder to manage the family before you leave. Remember that new Primary Account Holder must have auto-renewal set up before they can accept to become primary. 

How to manage your account as a Mint Family member 

As a member of a Mint Family, you get to sit back & chill while the Primary Account Holder pays your bill. So maybe help out around the house or buy them lunch or something.

You can also request data add-ons, a Minternational Pass or wallet funds from your Primary Account Holder. Once the request is sent, your Primary Account Holder will have 24 hours to approve it.


  1. Log in to your account in the Mint Mobile app
  2. Select Account from the bottom right hand corner 
  3. Scroll down to select from the following:
    • Request more data
      1. Click Add more data and choose a GB amount
      2. Submit the request to your Primary Account Holder
    • Request Minternational Pass
      1. Click Add Minternational Pass and choose a 1-day, 3-day or 7-day pass 
      2. Submit the request to your Primary Account Holder to purchase and store the Minternational Pass to your account after that you are able to “activate” the pass yourself.
        • Note: If you’d like to use your own funds to purchase a Minternational Pass or any add-on’s, you can also do that here without needing to submit a request.
    • Request wallet funds
      1. Click Add money to wallet and choose a dollar amount
      2. Submit the request to your Primary Account Holder
    • Change your plan
      1. To change your plan when it’s time to renew, you’ll need to reach out to the Primary Account Holder directly (using your unlimited talk & text, obvs)
    • View request history
      1. This can be found under My Mint Family
      2. Under Manage, click Request history

How to leave a Mint Family

Looking to opt out and lone wolf it with your own account? No problem. You can leave a Mint Family at any time. If you’re the Primary Account Holder, make sure you invite another family member to take over as the Primary before leaving or the family will be no more and each member will become responsible for their individual account.

Also, if you’re receiving the 12-month rate while paying every 3 months on your Mint Family plan, your rate will increase because you will lose the family discount and you’ll be responsible for making the remaining payments at the 3-month plan rate. 

  1. Log in to your account in the Mint Mobile app
  2. Select Account from the bottom right hand corner
  3. Under Account, select Mint Family
  4. Select Leave Mint Family

How to start a Mint Family

Creating a Mint family just takes a few clicks, too. Check out our article here for more information.

If you’re more of a visual learner:

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