How do I manage my Mint Family?

So you’ve linked two or more Mint Mobile lines under one account and created a family. Now what? If you’re wondering “How So you’ve started (or are thinking of starting) a Mint Family? You’re in the right place. Whether you’re a Primary Account Holder or on a Secondary line, keep reading to learn how to make the most of your Mint Family.

You can manage your Mint Family two ways:

On your phone through the Mint Mobile app
Online by logging in at my.mintmobile.com

If you’re the Primary Account Holder

Access your My Mint Family dashboard:

Log in to the Mint Mobile app
Tap Account in the bottom right corner
Select My Mint Family

Now you’re in the driver’s seat. From your My Mint Family dashboard you can:

Invite or remove members
Approve requests (data, Minternational Passes, wallet funds)
Change or renew plans
Monitor usage and add data
Assign a new Primary Account Holder

Invite someone to your family

To invite someone, they must already be a Mint subscriber. For more detailed instructions, read this article.

In My Mint Family, select the Add button
Type in their name and enter their Mint phone number
Select Send Invite

Approve requests

Requests (Minternational Passes, wallet funds, data) appear within the My Mint Family section. You’ll have 24 hours from when a request is sent to approve or decline. Once approved, the add-on or funds are applied to their account.

Monitor usage and add data

From My Mint Family, select the phone number
Tap Data Usage
View usage or add data by choosing how many GB you’d like to add

Change a member’s plan

From My Mint Family, select the phone number
Tap Change under their current plan
Choose a new plan length and data amount
Choose whether to apply the change now or at renewal

Note: You can always add more data to a plan, but you can only switch to a lower data plan at renewal. Changing the plan length or monthly data amount may affect pricing.

Remove a family member

From My Mint Family, select their phone number
Tap the 3 dots in the upper right corner
Select Remove from Family

Note: Mint Family requires at least 2 lines to stay active. Removing a line may also remove a discount, so keep that in mind before making changes.

Assign a new Primary Account Holder

In My Mint Family, tap the 3 dots in the upper right corner
Under Family Settings, tap Change Primary
Pick the new Primary, agree to the Terms & Conditions and tap Send Invite

Note: If you leave without assigning a new Primary Account Holder, your Mint Family dissolves and everyone moves onto their own plan, which could affect pricing. The new Primary must have Auto Renewal enabled.

If you’re on a Secondary Line

You can request data add-ons, a Minternational Pass or wallet funds from your Primary Account Holder. Once a request is sent, they’ll have 24 hours to approve it.

Request more data

Within the My Mint Family dashboard, tap Add More Data
Pick a GB amount and tap Submit Request

Request a Minternational Pass

Within the My Mint Family dashboard, tap Add Minternational Pass
Choose a 1-day, 3-day or 7-day pass
Submit the request to your Primary Account Holder
Once approved and purchased, you can activate the pass yourself

Note: If you’d prefer to use your own funds for a Minternational Pass or any add-on, you can request wallet funds instead.

Request wallet funds

In My Mint Family, tap Add Money to Wallet
Choose an amount and submit the request to your Primary Account Holder

Change your plan

Plan changes are managed by the Primary Account Holder — just reach out to them directly.

View request history

In My Mint Family, scroll to Manage
Tap Request History to see all past requests

How to leave a Mint Family

You can leave a Mint Family at any time. It’s easy:

Within My Mint Family, tap Leave Mint Family

Heads up: Plan pricing can change depending on the number of lines and plan types. If any secondary line leaves, it could affect the family discount, increasing the price. If the Primary Account Holder leaves, make sure they assign a new Primary first; otherwise the Mint Family dissolves, each member is responsible for their own account and family discounts no longer apply.

How to start a Mint Family

Creating a Mint Family just takes a few clicks. Check out our step-by-step guide for more information.