How do I manage my Mint Mobile watch plan?

Managing your Mint watch plan is easy. Your watch plan is managed through the same account as your phone plan. 

To manage your watch plan, log in to the Mint Mobile app or website using your phone number and password. After logging in, select Watch Plan from the menu. From there, you can:

• View your watch plan
• Cancel your watch plan

How do I change the plan duration for my watch plan? 

Your watch plan automatically aligns with your phone plan’s length. To change your watch plan duration, you’ll need to change your phone plan duration first. You can follow these instructions to change your plan.

What is the smartwatch app and why do I need it?

Your smartwatch uses a companion app on your phone to manage setup, connectivity and device settings. For Apple Watch, this is the Apple Watch app on your iPhone. 

Within the app, you can:

• Pair or unpair your smartwatch
• Transfer your plan to a new watch
• Update your emergency address
• Manage watch settings and features
• Troubleshoot connectivity issues 

Note: Billing and plan management are handled through your Mint Mobile account, not through the smartwatch app.

I got a new smartwatch. How do I transfer my plan? 

1. Unpair your old watch using your smartwatch companion app on your phone
2. Pair your new smartwatch
3. During setup, you’ll have the option to transfer your existing Mint watch plan to the new device
   • Note: For Apple Watch users, follow these steps by using the Apple Watch app on your iPhone

What happens if I switch phones? 

When you set up your new phone, your smartwatch may reconnect automatically. If it doesn’t, open your smartwatch companion app and pair your watch again. For Apple Watch users, use the Apple Watch app on your new iPhone.

Can I have more than one smartwatch on my plan?

No. Currently, only one smartwatch plan can be paired with a Mint phone line at a time.

How do I cancel my watch plan?

To cancel your watch plan:

If you’re using the Mint Mobile app:

1. Log in to the Mint Mobile app 
2. Go to the My Plan page
3. Choose Edit Plan
4. Select Cancel Plan

If you’re using the website:

1. Log in to website
2. Select Watch Plan via navigation
3. A cancel option is on this page

Your watch plan will remain active until the end of your current billing cycle.