What if my payment fails or I forget to renew? Don’t worry, if your payment fails, we’ll let you know via SMS and email. But you won’t be able to use your service until you make a payment by logging into your account or in the Mint Mobile app. Was this article helpful? Yes No RELATED ARTICLES How do I set up and manage two-factor authentication? What features does the Mint Mobile app offer? How do I set up and manage my Mint Mobile account?