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HOW TO ACTIVATE YOUR MINT MOBILE PLAN

WELCOME TO MINT MOBILE

These short videos will help you get up and running with Mint.

A Welcome Message from Our Owner, Ryan Reynolds

A Welcome Message from Our Owner, Ryan Reynolds

  • A Welcome Message from Our Owner, Ryan Reynolds

    A Welcome Message from Our Owner, Ryan Reynolds

  • How to Activate Your Plan and Keep Your Number

    How to Activate Your Plan and Keep Your Number

  • How to Activate Your Plan and Get a New Number

    How to Activate Your Plan and Get a New Number

  • How to Insert Your SIM (side)

    How to Insert Your SIM (side)

  • How to Insert Your SIM (back)

    How to Insert Your SIM (back)

  • How to Configure Android Data Settings

    How to Configure Android Data Settings

  • How to Manage Your Account in the App

    How to Manage Your Account in the App

  • How to Manage Your Account Online

    How to Manage Your Account Online

  • How to Renew Your Plan

    How to Renew Your Plan

  • How to Set Up Visual Voicemail

    How to Set Up Visual Voicemail

  • Pre-Activation Checklist

    Here are a few tips to set you up for a smooth activation.

    Don't cancel your service

    Wait until activation is complete so you never lose service.

    Prep your phone

    Make sure your phone is unlocked and your software is up to date. 

    Have your transfer info ready

    Planning to bring your number? We just need your Account Number, Pin or Number Transfer Pin and Billing Zip Code linked to your current carrier.

    Note: Transfer info may vary by carrier.

    Get your number transfer info.

    Have more than one account?

    If you're moving more than one line over from your current carrier, make sure to transfer the primary account holder last to avoid disruptions to your account and service.

    Activate Your Mint Plan

    With your SIM card (in hand) or your eSIM (in phone), our app will walk you through the entire activation process. Or, you can check out the step-by-step guide below.

    I'm activating with a

    on an

    1.

    Connect to wi-fi and download the Mint Mobile app

    In the app, select "Activate Your SIM Card." The app should detect if your phone is eSIM compatible. Then enter your 11-digit eSIM ACT code from your order confirmation email.

    2.

    Select "Keep your current one" to bring your phone number to Mint

    Or, get a new number by selecting "Get a new one," and we'll assign one to you based on your Zip Code. If you choose to get a new number, skip ahead to step 5.

    3.

    Enter your current phone number and ZIP Code

    This helps us verify your information and determine eligibility for transferring your number over to Mint.

    4.

    Select your current carrier and provide the requested information

    You'll need your account number and PIN, or number transfer PIN. You can find these on your current carrier's website or in your account settings. Need some help? Contact your carrier's customer support.

    5.

    Enter your name to initiate a number transfer request

    Once your request goes through, you'll see a message saying your plan has been activated.

    6.

    Install your esim

    An iOS pop-up will appear asking if you'd like to install eSIM. Click continue and follow the set up instructions.

    7.

    Create account

    Create a password to finish setting up your account on the Mint Mobile app.

    Note:

    If you don't get a signal right away, restart your phone and it should connect; this also applies if you requested a new number.

    READY TO USE YOUR NEW SHINY WIRELESS SERVICE?

    Activate now on the Mint Mobile App
    Create a Mint Family
    Already activated?

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    Call (800) 683-7392

    There are no stupid questions, just frequently asked ones

    We've got all the answers to your questions.

    Visit the Help Center

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