How do I create a Mint Family?

Welcome to Mint Family planning. Here you’ll learn how to set up multiple lines under one primary account while everyone keeps their own data plan — all with one easy payment.

There are two ways to start a Mint Family: 

• If you’re new to Mint Mobile, you’ll build your Mint Family while shopping for your wireless plan. Select the number of lines you need and add to cart. 
• If you’re currently a Mint Mobile user, you’ll build your Mint Family from the Account Management page in the Mint Mobile app or website. 

Here are the family arrangemints:

• A Mint Family can have 2 – 5 lines total. 
• Every Mint Family consists of a Primary Account Holder and up to 4 Secondary Members. 

The Primary Account Holder is the head of the family plan. They control: 

• Purchasing and renewing plans
• Managing billing and payment 
• Inviting and removing members 
• Adding data and tracking usage
• Transferring primary status later (if needed) 

For obvious reasons, a Mint Kids line cannot be assigned as the Primary Account Holder.

As for your Secondary Members, they can: 

• Have their own plan length and data 
• Request add-ons or more data 

Secondary Members cannot manage billings, payment or other members. 

Now that we’ve covered the basics, let’s get your Mint Family up and running. 

For new customers: Create a Mint Family online
If you’re new to Mint,  you’ll build your family plan while shopping for your wireless plan. Here’s how: 

1. Go to the Mint Family page
2. Choose how many lines you need — up to 5
   (FYI: If you go Unlimited, your first line is $30/mo and all additional lines are $20/mo)
3. Pick a data plan for each member and add each line to your cart
4. During checkout, you’ll enable Auto Renewal and add a valid payment method
5. Follow activation instructions emailed to each line (make sure the Primary line activates first)

For current customers: Create a Mint Family from Account Management
If you’re already a Mint user, you’ll build your family plan from your existing account. Before that, you’ll need to check off a few requiremints:

• All members must already be active Mint Mobile subscribers 
• Invitations must be accepted within 24 hours 
• A valid credit card on file is necessary 
• Auto Renewal must be enabled

You can create your Mint Family from Account Management, accessible through the Mint Mobile app or website. 

From the Mint Mobile app: 

1. Log into your Mint Mobile account  
2. Go to Account
3. Scroll down to My Mint Family
4. Click Create
5. Click Start a Mint Family
6. Add your Secondary Member’s information and send them the SMS invite. To accept your invitation, they must enter the unique 6-digit code they receive via SMS (expires in 24 hours) 
7. If you haven’t done so already, set up Auto Renewal

From the website: 

1. Log into your Mint Mobile account at mintmobile.com
2. Go to My Plan → Mint Family
3. Click + Add Member
4. Enable Auto Renewal (required)
5. Add your family member’s info to send their SMS invite (expires in 24 hours) 
6. Share the unique code with them to complete setup

More of a visual learner? Check out our video on creating a Mint Family

Click here for information on how to manage your Mint Mobile account.

Click here for information on how to manage my Mint Family.