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How do I set up and manage my Mint Mobile account?

Your Mint Mobile account is created and set up after purchase, during the SIM or eSIM activation process via the Mint Mobile app or Mint Mobile website.

How do I access my Mint Mobile account? 

You can access your Mint Mobile account either by logging into the Mint Mobile app or logging in on the website

How do I manage my Mint Mobile account?

Managing your Mint Account is easy. The best way to manage your account is within the Mint Mobile app. The Mint Mobile app lets you manage your account and use different features, right from the palm of your hand. When you log into your account, you can toggle between your Main Dashboard, My Plan, Support and Account Settings.

Dashboard

Keep tabs on your data usage by seeing how much data you’ve used in your plan, how long you have until your next renewal, how much money you have in your Mint wallet, and any new offers or features we have will show up on your dashboard. 

Now here’s the complete guide to what sections and features you will find within the Mint Mobile app and the website account:

My Plan Section

  • Change plans
    • With our flexible service you can change plans at the end of your current plan
  • Turn on Auto Renewal
    • Don’t worry about remembering to make a payment, set up Auto Renewal and you’re good to go

Support

If you need help with anything:

  • Get 24/7 support from our virtual Chat Bot
  • Visit our Help Center
  • Call customer service (800) 693-7392

Account

  • My Details
    • Edit first and last name, email address and more
  • My Mint Family 
    • If you manage multiple accounts, you can go here to switch between plans and adjust them as needed

Refer a Friend

  • Get a free Mint Renewal credit when you refer a friend. Earn up to $45 in renewal credit when you refer a friend

Add-ons and services 

International Stuff

  • Add Minternational Pass
    • To call, text and use data while you’re overseas
  • Free Canada Roaming
    • Mint subscribers will get to enjoy unlimited talk & text and 3GB of high-speed data each month to use
  • View international calling history

Security

Payment

  • Add money to wallet
  • Payment method
    • To double-check if you have a card on file so you can renew your plan and make payments
  • Transaction History
    • Here you can view your transaction history (plan payments, phones, Minternational Pass, etc.)

SIM Card

Other

  • Change your color theme from Dark to Light
  • Turn on or off Wi-Fi Calling 
  • Communication preferences
    • Update your preferred method of communication from us, choosing from email, texts or voice calls
  • Allow login with Face ID

If you are more of a visual learner, we have videos for you:

How to manage your account online

How to manage your account in the app