How do I set up and manage my Mint Mobile account?

You can set up your account as part of our SIM activation process. When you log in via the Mint Mobile app or mintmobile.com/login, you can manage your plan, check your balance, purchase data add-ons and more. For more information, check out the video below.

How do I get my Mint Mobile account number?

To get your Mint Mobile account number, call our Customer Care Team at (800) 683-7392 or chat with us at mintmobile.com/chat, through the Mint Mobile app or via the support menu.

How do I reset my Mint Mobile password?

If you need to reset your Mint password, you have two options:

Reset your password on the Mint Mobile website

Visit mintmobile.com/login and choose ‘Send Password.’ On the following screen, enter your phone number and we’ll text you a temporary password.

Reset your password in the Mint Mobile app

Select ‘Login’ from the home screen and choose ‘Forgot password?’ in the top right corner. Enter your phone number and we’ll text you a link to reset your password.

Can I temporarily pause my account?

Unfortunately, we can’t temporarily turn off your account and turn it back on.