HOW TO ACTIVATE YOUR MINT MOBILE PLAN

WELCOME TO MINT MOBILE

These short videos will help you get up and running with Mint.

A Welcome Message from Ryan Reynolds

How to activate with physical SIM on Android

How to activate with physical SIM on iPhone

How to activate with eSIM on Android

How to activate with eSIM on iPhone

How to Insert Your SIM (side)

How to Insert Your SIM (back)

How to Configure Android Data Settings

How to Manage Your Account in the App

How to Manage Your Account Online

How to Renew Your Plan

How to Set Up Visual Voicemail

Pre-Activation Checklist

Here are a few tips to set you up for a smooth activation.

Don't cancel your service

Wait until activation is complete so you never lose service.

Prep your phone

Make sure your phone is unlocked and your software is up to date.

Have your transfer info ready

Planning to bring your number? We just need your Account Number, Pin or Number Transfer Pin and Billing Zip Code linked to your current carrier.

Note: Transfer info may vary by carrier.

Get your number transfer info.

Have more than one account?

If you're moving more than one line over from your current carrier, make sure to transfer the primary account holder last to avoid disruptions to your account and service.

Activate Your Mint Plan

With your SIM card (in hand) or your eSIM (in phone), our app will walk you through the entire activation process. Or, you can check out the step-by-step guide below.

I'm activating with a

SIM type

on an

Phone type

Connect to wi-fi and download the Mint Mobile app

In the app, select "Activate Your SIM Card." The app should detect if your phone is eSIM compatible. Then enter your 11-digit eSIM ACT code from your order confirmation email.

Select "Keep your current one" to bring your phone number to Mint

Or, get a new number by selecting "Get a new one," and we'll assign one to you based on your Zip Code. If you choose to get a new number, skip ahead to step 5.

Enter your current phone number and ZIP Code

This helps us verify your information and determine eligibility for transferring your number over to Mint.

Select your current carrier and provide the requested information

You'll need your account number and PIN, or number transfer PIN. You can find these on your current carrier's website or in your account settings. Need some help? Contact your carrier's customer support.