Start of main content
A Welcome Message from Ryan Reynolds
How to activate with physical SIM on Android
How to activate with physical SIM on iPhone
How to activate with eSIM on Android
How to activate with eSIM on iPhone
How to Insert Your SIM (side)
How to Insert Your SIM (back)
How to Configure Android Data Settings
How to Manage Your Account in the App
How to Manage Your Account Online
How to Renew Your Plan
How to Set Up Visual Voicemail
Here are a few tips to set you up for a smooth activation.
Don't cancel your service
Wait until activation is complete so you never lose service.
Prep your phone
Make sure your phone is unlocked and your software is up to date.
Have your transfer info ready
Planning to bring your number? We just need your Account Number, Pin or Number Transfer Pin and Billing Zip Code linked to your current carrier.
Note: Transfer info may vary by carrier.
Get your number transfer info.Have more than one account?
If you're moving more than one line over from your current carrier, make sure to transfer the primary account holder last to avoid disruptions to your account and service.
With your SIM card (in hand) or your eSIM (in phone), our app will walk you through the entire activation process. Or, you can check out the step-by-step guide below.
I'm activating with a
on an
In the app, select "Activate Your SIM Card." The app should detect if your phone is eSIM compatible. Then enter your 11-digit eSIM ACT code from your order confirmation email.
Or, get a new number by selecting "Get a new one," and we'll assign one to you based on your Zip Code. If you choose to get a new number, skip ahead to step 5.
This helps us verify your information and determine eligibility for transferring your number over to Mint.
You'll need your account number and PIN, or number transfer PIN. You can find these on your current carrier's website or in your account settings. Need some help? Contact your carrier's customer support.
Once your request goes through, you'll see a message saying your plan has been activated.
An iOS pop-up will appear asking if you'd like to install eSIM. Click continue and follow the set up instructions.
Create a password to finish setting up your account on the Mint Mobile app.
Note:
If you don't get a signal right away, restart your phone and it should connect; this also applies if you requested a new number.
We've got all the answers to your questions.