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HOW TO ACTIVATE YOUR MINT MOBILE PLAN

WELCOME TO MINT MOBILE

These short videos will help you get up and running with Mint.

A Welcome Message from Our Owner, Ryan Reynolds

How to Activate Your Plan and Keep Your Number

How to Activate Your Plan and Get a New Number

How to Insert Your SIM (side)

How to Insert Your SIM (back)

How to Configure Android Data Settings

How to Manage Your Account in the App

How to Manage Your Account Online

How to Renew Your Plan

How to Set Up Visual Voicemail

First Things First

Here are a few tips to set you up for a smooth activation.

Have your transfer info ready

Planning to bring your number? We just need your Account Number, Pin or Number Transfer Pin and Billing Zip Code linked to your current carrier.

Note: Transfer info may vary by carrier.

Get your number transfer info

Connect to Wi-Fi

Having any activation hiccups would suck - connect to Wi-Fi to ensure a seamless activation experience.

Have more than one account?

If you're moving more than one line over from your current carrier, make sure to transfer the primary account holder last to avoid disruptions to your account and service.

Remember:

Do not cancel your existing service until your Mint activation is complete.

Activate Your Mint Plan

With your SIM card (in hand) or your eSIM (in phone), follow the step-by-step guide below to get your plan all activated and stuff.

Choose Your SIM Type

eSIMPhysical SIM

Download the Mint Mobile App

In the app, select "Activate Your SIM Card." The app should detect if your phone is compatible and automatically install your eSIM in minutes. You can also activate your eSIM on the Mint Mobile website or through the confirmation email we sent after your purchase.

Select "Keep Your Current One" to Bring Your Phone Number to Mint

You can also get a new number by selecting "Get a new one," and we'll assign one to you based on your zip code. If you choose to get a new number, skip ahead to step 5.

Enter Your current Phone Number and Zip Code

This helps us verify your information and determine eligibility for transferring your number over to Mint.

Select Your Current Carrier and Provide the Requested Information

You'll need your account number and PIN, or number transfer PIN. You can find these on your current carrier's website or in your account settings. Need some help? Contact your carrier's customer support.

Enter Your Name and Email Address to Initiate a Number Transfer Request

Once your request goes through, you'll see a message saying your plan has been activated. If you don't get a signal right away, restart your phone and it should connect; this also applies if you requested a new number.

Configuring Your Phone

Depending on the type of phone you have, you might need to do a few more things to finish setting up your phone.

Configure your Android's APN Settings

APN (Access Point Name) is a crucial network setting that enables your Android phone to connect to the internet. You can easily configure your APN settings using our guide.

Set up Visual Voicemail

Visual voicemail allows you to view all your voicemails at once, similar to your email inbox. Here's how to easily set up visual voicemail.