How To Activate Your Mint Mobile Plan

WELCOME TO MINT MOBILE

These short videos will help you get up and running with Mint.

A Welcome Message from Ryan Reynolds

How to activate with physical SIM on Android

How to activate with physical SIM on iPhone

How to activate with eSIM on Android

How to activate with eSIM on iPhone

How to Insert Your SIM (side)

How to Insert Your SIM (back)

How to Configure Android Data Settings

How to Manage Your Account in the App

How to Manage Your Account Online

How to Renew Your Plan

How to Set Up Visual Voicemail

Pre-Activation Checklist

Here are a few tips to set you up for a smooth activation.

Don't cancel your service

Wait until activation is complete so you never lose service.

Prep your phone

Make sure your phone is unlocked and your software is up to date.

Have your transfer info ready

Planning to bring your number? We just need your Account Number, Pin or Number Transfer Pin and Billing Zip Code linked to your current carrier.

Note: Transfer info may vary by carrier.

Get your number transfer info.

Have more than one account?

If you're moving more than one line over from your current carrier, make sure to transfer the primary account holder last to avoid disruptions to your account and service.

Activate Your Mint Plan

With your SIM card (in hand) or your eSIM (in phone), our app will walk you through the entire activation process. Or, you can check out the step-by-step guide below.

I'm activating with a

eSIM

SIM type

on an

Android

Phone type

Connect to wi-fi and download the Mint Mobile app

In the app, select "Activate Your SIM Card." The app should detect if your phone is eSIM compatible. Then enter your 11-digit eSIM ACT code from your order confirmation email.

Select "Keep your current one" to bring your phone number to Mint

Or, get a new number by selecting "Get a new one," and we'll assign one to you based on your Zip Code. If you choose to get a new number, skip ahead to step 5.

Enter your current phone number and ZIP Code

This helps us verify your information and determine eligibility for transferring your number over to Mint.

Select your current carrier and provide the requested information

You'll need your account number and PIN, or number transfer PIN. You can find these on your current carrier's website or in your account settings. Need some help? Contact your carrier's customer support.

Enter your name to initiate a number transfer request

Once your request goes through, you'll see a message saying your plan has been activated.

Create account

Create a password to finish setting up your account on the Mint Mobile app.

Install your esim

Select "Scan QR code" to have the app lead you to your phone settings and guide you through an easy installation. Then, simply use your device to scan the QR code in your confirmation email. If you aren’t able to scan the QR code from your phone, you can select "Enter QR code manually" and then follow the on-screen instructions. After that, you'll just have to copy and paste the SM-DP+ADDRESS and ACTIVATION CODE directly from the app or your email.

Configure your Android’s APN settings

APN (Access Point Name) is a crucial network setting that enables your Android phone to connect to the internet. You can easily configure your APN settings using our guide.

Note:

If you don't get a signal right away, restart your phone and it should connect; this also applies if you requested a new number.