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How to Activate Your Plan and Keep Your Number
How to Activate Your Plan and Get a New Number
How to Insert Your SIM (side)
How to Insert Your SIM (back)
How to Configure Android Data Settings
How to Manage Your Account in the App
How to Manage Your Account Online
How to Renew Your Plan
How to Set Up Visual Voicemail
Here are a few tips to set you up for a smooth activation.
Have your transfer info ready
Planning to bring your number? We just need your Account Number, Pin or Number Transfer Pin and Billing Zip Code linked to your current carrier.
Note: Transfer info may vary by carrier.Get your number transfer info
Connect to Wi-Fi
Having any activation hiccups would suck - connect to Wi-Fi to ensure a seamless activation experience.
Have more than one account?
If you're moving more than one line over from your current carrier, make sure to transfer the primary account holder last to avoid disruptions to your account and service.
Do not cancel your existing service until your Mint activation is complete.
With your SIM card (in hand) or your eSIM (in phone), follow the step-by-step guide below to get your plan all activated and stuff.
Choose Your SIM Type
In the app, select "Activate Your SIM Card." The app should detect if your phone is compatible and automatically install your eSIM in minutes. You can also activate your eSIM on the Mint Mobile website or through the confirmation email we sent after your purchase.
You can also get a new number by selecting "Get a new one," and we'll assign one to you based on your zip code. If you choose to get a new number, skip ahead to step 5.
This helps us verify your information and determine eligibility for transferring your number over to Mint.
You'll need your account number and PIN, or number transfer PIN. You can find these on your current carrier's website or in your account settings. Need some help? Contact your carrier's customer support.
Once your request goes through, you'll see a message saying your plan has been activated. If you don't get a signal right away, restart your phone and it should connect; this also applies if you requested a new number.
Depending on the type of phone you have, you might need to do a few more things to finish setting up your phone.
Configure your Android's APN Settings
APN (Access Point Name) is a crucial network setting that enables your Android phone to connect to the internet. You can easily configure your APN settings using our guide.
Set up Visual Voicemail
Visual voicemail allows you to view all your voicemails at once, similar to your email inbox. Here's how to easily set up visual voicemail.
We've got all the answers to your questions.