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HOW TO ACTIVATE YOUR MINT MOBILE PLAN

WELCOME TO MINT MOBILE

These short videos will help you get up and running with Mint.

A Welcome Message from Our Owner, Ryan Reynolds

A Welcome Message from Our Owner, Ryan Reynolds

  • A Welcome Message from Our Owner, Ryan Reynolds

    A Welcome Message from Our Owner, Ryan Reynolds

  • How to Activate Your Plan and Keep Your Number

    How to Activate Your Plan and Keep Your Number

  • How to Activate Your Plan and Get a New Number

    How to Activate Your Plan and Get a New Number

  • How to Insert Your SIM (side)

    How to Insert Your SIM (side)

  • How to Insert Your SIM (back)

    How to Insert Your SIM (back)

  • How to Configure Android Data Settings

    How to Configure Android Data Settings

  • How to Manage Your Account in the App

    How to Manage Your Account in the App

  • How to Manage Your Account Online

    How to Manage Your Account Online

  • How to Renew Your Plan

    How to Renew Your Plan

  • How to Set Up Visual Voicemail

    How to Set Up Visual Voicemail

  • First Things First

    Here are a few tips to set you up for a smooth activation.

    1

    Have your transfer info ready

    Planning to bring your number? We just need your Account Number, Pin or Number Transfer Pin and Billing Zip Code linked to your current carrier.

    Note: Transfer info may vary by carrier.

    Get your number transfer info

    2

    Connect to Wi-Fi

    Having any activation hiccups would suck - connect to Wi-Fi to ensure a seamless activation experience.

    3

    Have more than one account?

    If you're moving more than one line over from your current carrier, make sure to transfer the primary account holder last to avoid disruptions to your account and service.

    Remember: 

    Do not cancel your existing service until your Mint activation is complete.

    Activate Your Mint Plan

    With your SIM card (in hand) or your eSIM (in phone), follow the step-by-step guide below to get your plan all activated and stuff.

    Choose Your SIM Type

    eSIMPhysical SIM
    1.

    Download the Mint Mobile App

    In the app, select "Activate Your SIM Card." The app should detect if your phone is compatible and automatically install your eSIM in minutes. You can also activate your eSIM on the Mint Mobile website or through the confirmation email we sent after your purchase.

    2.

    Select "Keep Your Current One" to Bring Your Phone Number to Mint

    You can also get a new number by selecting "Get a new one," and we'll assign one to you based on your zip code. If you choose to get a new number, skip ahead to step 5.

    3.

    Enter Your current Phone Number and Zip Code

    This helps us verify your information and determine eligibility for transferring your number over to Mint.

    4.

    Select Your Current Carrier and Provide the Requested Information

    You'll need your account number and PIN, or number transfer PIN. You can find these on your current carrier's website or in your account settings. Need some help? Contact your carrier's customer support.

    5.

    Enter Your Name and Email Address to Initiate a Number Transfer Request

    Once your request goes through, you'll see a message saying your plan has been activated. If you don't get a signal right away, restart your phone and it should connect; this also applies if you requested a new number.

    Configuring Your Phone

    Depending on the type of phone you have, you might need to do a few more things to finish setting up your phone.

    Configure your Android's APN Settings

    APN (Access Point Name) is a crucial network setting that enables your Android phone to connect to the internet. You can easily configure your APN settings using our guide.

    Set up Visual Voicemail

    Visual voicemail allows you to view all your voicemails at once, similar to your email inbox. Here's how to easily set up visual voicemail.

    Ready to use your shiny new wireless service?

    Activate Your Plan

    Managing Your Account

    Use the Mint Mobile App
    Manage your account online
    Create a Mint Family

    There are no stupid questions, just frequently asked ones

    We've got all the answers to your questions.

    Visit the Help Center