What is eSIM?

What is an eSIM title with Mint Fox

But first, how do SIM cards work in general?

It might help to know a thing or two about SIM cards in general before we dive into eSIM. 

SIM is short for Subscriber Identity Module, which is a unique identifier inside every cellular device that helps wireless service providers like Mint to know the user’s assigned phone number. Sort of like a thumbprint for your phone number. 

SIMs come in different sizes, standard, micro or nano depending on your device. As with all technology, SIMs have evolved over time in shape. In order to minimize the space occupied by actual SIM cards, a digitally embedded version, eSIM, was born.

What is eSIM?

An eSIM, also known as an embedded SIM, is a completely virtual SIM card— basically one you can’t physically touch. Instead, it’s a programmable SIM card that does what a physical SIM card does: it securely connects you with your network and gives you access to your service so you can use your plan. eSIM cards can easily be installed onto your phone or device online or via app, and they’re essentially what makes your phone usable (beyond surfing free WiFi… or pretending your phone is on to avoid talking to people in public). 

While today’s cell phones still rely on physical SIM cards, many believe eSIMs are the future and it’s only a matter of time before eSIMs are more widely-adopted. Some phones, like the Motorola Razr flip phone (#ThrowbackThursday), are even compatible with only eSIMs, while many other cell phones today are compatible with both a physical SIM card and an eSIM, like the iPhone XR and iPhone SE. But eSIMs aren’t limited to phones. Embedded SIMs can also be used in today’s cars, drones, wearable tech, location trackers, and even industrial equipment. Did you think we were gonna drop facts about multi-sensor shipping devices using embedded SIM technology? Cuz we are. 

In this guide, we’ll discuss everything you need to know about this cutting-edge technology. 

eSIM connects your phone to your carrier's services

How does eSIM work

As mentioned above, eSIMs work much like physical SIM cards. However, instead of having carrier data pre-stored on the SIM card, your chosen phone carrier can send you their data over the internet (using a QR code) or through an app (like our app for iOS). Once you’ve got the data, your eSIM uses the data stored on it like it’s a physical SIM card. 

And instead of swapping out a physical SIM card, if you want to try different carriers or add a new number, that information can be downloaded onto the eSIM in a different slot (or reprogrammed into your eSIM entirely). Think of it as a wardrobe change for your phone. 

If you want to know more about how SIM cards work, check out our blog articles, What is stored on a SIM card? or What is a SIM card?

How do you get eSIM?

Since eSIMs are a newer technology, not all phones out there have them. Currently, eSIMs are only available on the newest, and often, not the most affordable phones. So, before you decide to buy the latest phone, you should know the pros and cons of eSIMs for consumers.

What is the benefit of eSIM

Since embedded SIM cards are such a new technology, you might not know all of the benefits of using these virtual SIM cards, or maybe you’re wondering if they’re worth testing out. Here are a few benefits of using an eSIM:

  • One of the biggest benefits of eSIM is that your phone can have two SIM cards (and thus two phone numbers) on one device. This can be beneficial for someone like a business owner that wants both a personal line as well as a business line. More on dual SIMs below.
  • eSIMs can be activated instantly. You can activate them online (or, if you’re switching to Mint, through our free app), instead of having to visit a brick-and-mortar store and wait in a long line to get a new one. All it takes is a few taps on your phone, or a quick scan of a QR code to get started.
  • It’s easy to swap operators as the data on eSIMs can be reprogrammed (or, in some cases, can be downloaded onto another slot on the eSIM). This is great if you’re in an area that doesn’t get a good signal with your current carrier and you need to make a quick switch. This also makes it easy to free up space for more battery life or more features.
  • eSIMs also make it easy to add different data plans and enable you to have separate data, voice and text plans.
  • You can set up your phone with an international carrier if you’ll be out of the U.S. for a long time (or if you’re traveling and don’t want to search for a physical SIM card when you land). eSIM users can simply buy a physical SIM card when they get to their destination and use it alongside their usual eSIM card. In fact, eSIMs might one day eliminate roaming charges altogether. And we love eliminating charges.
  • You may ask: Are eSIMs more secure? The short answer is, yes, some consider eSIMs to be more secure. You can’t have another SIM card forcibly inserted into your phone, and switching numbers from one phone to another can be done virtually. Your eSIM also cannot be stolen since it’s virtual and they’re also incredibly difficult to hack thanks to things like built-in billing-process security features.
  • eSIMs eliminate the need for a SIM tray, making the possibility of even thinner phones an option in the future…more pocket space, anyone? Embedded SIMs could also be used to make slimmer laptops or tablets, or even lead to connected devices like fitness trackers and wearable technology (Google glasses) having more 4G or 5G connectivity. They can lead to smaller connectable devices as well, like smartwatches, since they’ll no longer need to fit a physical SIM card.
  • eSIMs also have an environmental benefit, as physical SIM cards wouldn’t have to be created and mailed. That means less SIM cards being thrown away so we can keep the Earth mint green.
  • Your mom will think you’re like, really tech-savvy and cool. 

There are a couple things to consider, too, before you switch to an eSIM card.

  • You can’t use an eSIM for older phones, since it’s such a new technology.
  • They can’t be swapped between phones if your phone is damaged or irreparable.
Phone screen showing two phone numbers on one device with eSIM

eSIM vs physical SIM: Which is better?

The benefits of physical SIM cards include:

Physical SIM cards are used globally and by all major mobile data carriers for the majority of their plans. They can be swapped between phones if your SIM phone dies or is irreparably damaged. You can get a new SIM if it stops working or you want to upgrade. You just have to ask your carrier to buy a SIM card. You can easily track down a new SIM card if you’re traveling abroad.

And some things to consider:

  • Memory is limited—they can only keep 250 contacts and some of your text messages.
  • Although it’s rare, physical SIM cards can become worn out or be damaged since they’re physical chips. But this is an easy fix—you can just get a new one. 

An eSIM is just a virtual version of a SIM card and can do everything a physical SIM card does: it securely connects you to your carrier and makes it so you can access your service. Like a physical SIM card, it also stores information like your contacts and phone number. And while a physical SIM card is a small plastic card that can be placed into your cell phone (and swapped to other phones), an eSIM is already in your device (hence why the “e” stands for “embedded”). And, as we mentioned earlier, there are different benefits to both, like eSIM with its dual SIM card capability allowing for two simultaneous phone numbers, while physical SIMs can be swapped into new phones.

But, in short, physical SIM cards are removable and can be held physically, whereas eSIMs cannot be removed and are entirely virtual. Learn more about eSIM vs. Physical SIM Cards.

However, if you’re a fan of Apple products, you might want to consider a dual SIM device.

How to use dual SIM with eSIM

With dual SIM, available on certain iPhones, you can use multiple phone numbers on one device and easily get a local data plan if you’re traveling outside of the country or region. 

You can also have separate voice and data plans. You can use dual SIM with either two active eSIMs or a nano-SIM and an eSIM, depending on which model you have. iPhone 12 models, iPhone 11 models, iPhone XS, iPhone XS Max, and iPhone XR, all have dual SIM with a nano-SIM and an eSIM. But, remember that in order to utilize dual SIM you also need a wireless carrier that supports eSIM (aka us).

For more on Dual SIM, check out our article What is Dual SIM?

Get started with eSIM

After hearing about eSIMs, you might be eager to use one (we know of one carrier that has ‘em) or even change from using a physical SIM card to an eSIM. If you have a compatible phone and a carrier that offers eSIM, the process is really simple. But first, you’ll need to check if your phone is compatible, then activate your new e SIM using a QR code or go through an app. 

Is my phone eSIM compatible? 

Not all phones are compatible with eSIM since it’s such a new technology. Right now, only certain Apple iPhones (including iPhone XS and newer, such as iPhone XR, any iPhone 11 or iPhone 12, and iPhone SE) and Google Pixel devices can use an eSIM with Mint Mobile. Find out if your phone is eSIM compatible here.

If you have a compatible device, you’ll also need it to be unlocked if you want to use an eSIM for your Mint Mobile service (friendly side note: we only support phones, not watches, cars, or other non-phone devices). But one of the benefits of eSIM, and physical SIM cards, is that you can use your own phone and don’t have to switch phones to switch carriers. Once you have both a compatible and unlocked device, head here to find out how to switch to an e SIM. 


Okay, you’re unlocked. You’re compatible. You’re ready to embrace cutting-edge eSIM technology. Good. Now get started with Mint Mobile eSIM and check out our wireless phone plans… and we’ll catch you in the future.

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