BRING YOUR FAMILY

The labels provide a quick snapshot of important plan information like cost, data limits and performance, making it easier for you to compare plans and choose the right option for your needs.

The FCC has mandated that all wireless providers display these labels at the point of sale.

Broadband Labels are required per FCC guidelines to provide clear & concise information about a wireless service provider’s broadband services. Think of it as a standardized label, like the nutrition facts on food packaging, but for wireless.

It depends on the plan you choose when you renew. Lock in our best monthly rate by renewing for a 12-month plan, because buying in bulk isn’t just for toilet paper and cereal anymore.

6GB: $15/mo

17GB: $20/mo

23GB: $25/mo

Unlimited*: $30/mo

*First 50GB at 5G • 4G LTE speeds

Yep. You just have to switch up a few things on your phone: 

1. Open the Google Play Store on your phone. 
2. Search “Messages by Google LLC”.
3. Download the Messages app (by Google LLC, of course).
4. When you open it for the first time it’ll ask to be your default messaging app. Go ahead and click “Yes”.
5. Make sure you enable chat features in the app settings so you get the whole shabang (nobody wants just half of a shabang).

Thanks to RCS, Android users have access to key features that Apple’s iMessage users have been bragging about for years like read receipts, typing bubbles (three dots ftw), and the ability to send richer media. Now you can send full-size selfies to your friends in HD. Shoutout to Rich, whoever he is, for making it possible.

Note: RCS only applies to Android 6.0 and up. RCS requires a data connection (either WiFi or cellular). Both the sender and the recipient must have RCS enabled in order to send messages through RCS. 

We sure do. With our Mint Family plan, you can manage from 2 to 5 plans at once, so you can keep saving with Mint. Learn about our family plans and how to create one.

The most reliable way to determine whether or not your phone is unlocked is by calling your current carrier and asking them to verify your phone’s status. You will most likely need to provide your account password (if applicable) and your phone’s IMEI number. You could also use our guide to check if your phone is unlocked.

With our Bring Your Own Phone (BYOP) program, you can easily get Mint Mobile service on your current device. Just switch out the SIM card and presto. If your phone is unlocked and compatible with Mint Mobile eSIM, you can activate your plan instantly right on your phone. Learn more here.

Compatible BYOP devices include:
– Most unlocked, GSM-network phones
– Unlocked AT&T, T-Mobile, Cricket Wireless, Simple Mobile, and Straight Talk phones
– Most phones with a SIM card
You may need to hit up your carrier to unlock your phone.

You can use Apple Watch with your iPhone via Bluetooth and Wi-Fi; but Mint does not currently support using the cellular features on Apple Watch or other wearables.

Sure you can. You have up to 45 days from your plan purchase date to activate your SIM card. Don’t worry we will let you know before we deactivate it. If you need more time then please call customer support at 800-683-7392 or chat with us at mintmobile.com/chat.

You sure can. Just make sure you have the most recent version of the Mint Mobile app. Learn more about switching from a physical SIM card to eSIM. And if you need help, you can always call our Care Team at 800-683-7392. We will help you switch to eSIM, step by step.

Your Mint service starts from the time that you activate your plan. Mint Mobile SIM cards can be activated up to 45 days after you receive your SIM.

Short answer: You choose. Long answer: All Mint Mobile plans allow you to choose how much 5G • 4G LTE data you need each month—6GB, 17GB, 23GB or Unlimited (first 50GB at 5G • 4G LTE speeds). When you hit your data limit, we don’t cut you off, we just slow it down. If you need more data, then you can purchase a once-monthly data add-on in your account. Or, if you find you are hitting the limit each month, simply upgrade your plan to the next data level at any time.

At Mint, we don’t hide our fees in our plans—we break them out so you know exactly what you are paying. Below is a breakdown of the fees and taxes associated with your Mint Mobile plan.

Subtotal: Cost of the plan chosen.

Recovery Fee: The Recovery Fee is assessed to help recover Mint Mobile’s administrative costs to comply with various federal and state programs. Please refer to our Terms and Conditions for additional details.

Telecom Tax: This includes any federal, state, county, city, or district taxes that are applicable to the retail sale of prepaid wireless communications services in your zip code.

Shipping & Handling: Depends on shipping option chosen at checkout.
NY PSCS: The Public Safety Communications Surcharge is a state-imposed surcharge collected on the retail sale of prepaid wireless communications services in the state of New York.

CA MTS Surcharge: Between 1/1/2016 and 12/31/2018, the Prepaid Mobile Telephony Services (MTS) Surcharge was collected from California-based consumers on the purchase of prepaid wireless service. It included a combination of certain taxes, fees, and other surcharges, as mandated by the state of California. Effective 1/1/2019, it is no longer applicable. Please go to https://www.mintmobile.com/ca-mts/ for more info on the replacement of the Prepaid MTS Surcharge.

You can check your phone’s eSIM compatibility to determine if it will be the right choice for you. Please note the device must be unlocked.

Per month. So stream away—it comes back. For example, if you buy a 12 month, 17GB plan, you will get 17GB of high-speed 5G • 4G LTE data to use each month for 12 months. Any unused data does not roll over, though. It resets at the end of your data cycle.

Yep. All plans include the Mobile Hotspot feature at no extra charge. The data you use just pulls from your monthly 5G • 4G LTE amount. All you need is a hotspot-capable phone.
Reminder: Mobile hotspot is limited to 20GB for Unlimited Plans.

After you have tried our service and know what data plan is right for you, then you can choose the length of plan depending on how clever you want to get; 3, 6 or 12 months.

Note: Our introductory plan prices are not always the same as limited time promotional offers.

Log into your account at mintmobile.com/login anytime to view our available plans and pricing.

All of our full phone plans feature a 7-Day Money Back Guarantee for all purchases made on mintmobile.com or using the app. You can cancel your wireless phone plan service for any reason within 7 days of activation and we will refund you 100% of the purchase price, including any fees and taxes. Shipping is not refunded.

Got an unused SIM card? We’ll honor returns for these within 10 days of purchase. It must be returned in its original unopened packaging and the SIM card must not be activated (condition counts—we aren’t called Mint for nothing). This does not apply to SIM cards purchased from one of our national retail partners or any other store website.

Sure can. Purchase up to 5 plans per order. Each plan requires a new activation. So give it your friends and family – share the best deal of the year

You can move your plan to a higher data amount at any time, or to a lower data amount when it’s time to renew. You can’t change the duration of your current plan once it has started, but you can set up a new duration to automatically renew at the end of your current plan by logging into your account at mintmobile.com/login.

An eSIM is just a physical SIM that has gone digital. Instead of physically inserting a SIM into your phone to join the Mint network, you install an eSIM onto your phone. This means you don’t have to wait for your SIM to be delivered; you can activate straight after purchase. If you’re new to Mint and have an unlocked, eligible phone, you can choose eSIM at time of purchase.